Privacy Policy

Hearts of Oak SC takes your privacy very seriously and is committed to protecting your personal information. This privacy policy sets out the way in which any personal information you provide to us, or which we obtain about you from third parties, is used and kept secure by Hearts of Oak SC. It applies whenever we collect your personal data (including when you use our website or other digital platforms), so please read it carefully.

Please note that this privacy policy also forms part of our digital terms of use.

About us

Hearts of Oak SC is a group of companies which includes Hearts of Oak SC Football Club Limited and various other entities.

About this privacy policy

This privacy policy explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights in respect of your personal data.

Please note that our website and our other digital platforms may contain links to third party websites / digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our own website / digital platforms.

How to contact us about your personal data

If you have any questions about this privacy policy or about your personal data, please contact us:

Information we collect and what we use it for

All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy. We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organizations, for example, our sponsors and partners.

We use your data for purposes including:

• To administer and provide products and services you request
• To enable us to administer competitions and promotions
• For fraud screening, prevention, and crime detection
• For safety and security purposes (players, staff, and supporters)
• For marketing purposes (with your consent)
• For record keeping and market research
• To track, personalize, and improve your experience
• If you apply for a job with us, to process your application

Disclosure of your information

We may share your data with third parties when required by law, to enforce terms of use, to assist security services, or to protect the safety of players, staff, and supporters. Data may also be shared with selected sponsors and partners (with your consent).

In some cases, data may be transferred outside the UK/EU. In such cases, we will ensure your information remains appropriately protected.

Cookies

We use standard technology called 'cookies' to record how you navigate our website. These help us improve your browsing experience.

Security of information

We take the security of your personal information extremely seriously. We use SSL encryption, secure databases, and strict access guidelines to protect your data.

Telephone calls and CCTV

We may monitor or record telephone calls for security and quality purposes. CCTV operates in all our premises open to the public for safety and crime prevention.

If you are under 18

If you are under 18, we will treat your data in line with age-related rules. We require parental consent for children under 13 to access restricted areas of our platforms.

Your rights

You have the right to correct, update, or delete your personal information. You may also request a copy of the personal information we hold about you.

If you subscribed to marketing, you can unsubscribe anytime by contacting us at info@heartsofoaksc.com.